Would Your Team Survive in “Reality” World

Diagnosing the Dysfunctional Team

1.  Gossip or closed door discussions are frequent forms of communication.

2.  Tension and conflict are present most of the time and cannot be resolved

without intervention from management.

3.  Projects are worked on separately with little or no knowledge of other team

member’s participation

4.  You have to watch what you say around “certain” people.

5.  Little or no trust for upper management

6.  Blame and frustrations with others for lack of movement or success

7.  Little or no accountability for commitments that are made

8.  Often discuss or wonder “what if” scenarios

9.  Coffee conga line is strong- One person starts a rumor, story or complaint and

conga’s down the hall build false evidence support their story.

10.  Refusal or fear of asking for help.

_________________________________________________________________________

If you said yes too:

0 -1 symptoms                         You are member of a functional team.  Have a

discussion about items of concern and develop a

plan to eliminate these practices.

2 – 4 symptoms                   You are member of a functioning team.  Create a space to be honest and open with all members and develop strategies to redirect the energy focus.

5 – 7 symptoms            You are member of a dysfunctional team with a base foundation to build on. Get a help quickly while you still have some common interest at stake.

8-10             Well at least you answered the questions – that’s a start!  Now take the next step and call us

Leadership Development is Worth the Investment

“Leadership is applicable to all facets of life: a competency that you can learn to expand your perspective, set the context of a goal, understand the dynamics of human behavior and take the initiative to get to where you want to be.”
~John G Agno

Recruiting, developing and retaining talent in an industry is critical to the success to your company especially in economic uncertainties. These leadership activities are essential components of every successful manager and executive who has the responsibility to help grow and develop talent.

I recently partnered with company to design a competency matrix and succession plan for all of the key executive positions. This powerful process will lead to future success; bringing amazing clarity to vagueness that often permeates an organization.

WHY:

• Visibility to career pathing / succession planning
• Provide skills assessment and the gap analysis
• Improve Organization /Department/Individual strengths
• Foster employee development; enables coaching / feedback
• Ties to functional/ team component of company model

WHAT:

Competency
A competency describes the knowledge, skill, attributes and / or behaviors that clearly defines the requirement for success in a job.

Functional/ Technical:
Demonstrates appropriate depth of understanding and skill in current functional area.

BOTTOM LINE: The differentiation between what you can and cannot learn on the job.

HOW:

• Complete coverage for all proficiencies
• List necessary skills, for successful performance, for each position
• Ensure universally accepted by stakeholders
• Tie into company functional/technical competency and overall performance
management
• Develop communications materials

To learn more about these POWERFUL programs please call or email me for a sample competency grid.

Becca Robinson,MCC
Becca Robinson, MCC
The Robinson Group
Clear Communications For Subjects That Matter
www.the-robinson-group.com
www.linkedin.com/in/beccarobinson
303-329-9555 p

ARE YOU RELEVANT IN YOUR JOB

 

I so often hear that people are not “in it for the money” that they do there job because they love what the do, who they serve, what they can accomplish .  I am continually reminding them that without the bottom line, the ROI, there would not be an opportunity to make a difference.  

 

Are You relevant in your job?  Are you contributing to the bottom line.  Now more than ever it is important  to know if you are relevant in your job. 

 

What are the key accountabilities are you responsible for?

What goals have you committed to achieving it this position over the next year?

If your job could talk, which skills would be identified as most important?

Who truly understands your position?

If your superiors had a clearer understanding of your job, could you be more productive? 

If your direct reports had a clearer understanding of their positions, would they be more productive? 

 How would this understanding affect your bottom-line? 

How would this understanding affect team synergy? 

How would this understanding affect morale? 

How would this understanding impact your hiring process? 

How would this understanding impact your on-boarding process?

 

Soon you will see the importance of a clear understanding of the key accountabilities and performance criteria the job itself requires for superior performance. 

 

To further explore this powerful conversation, contact

 

Becca Robinson,MCC

Becca Robinson, MCC

The Robinson Group

Clear Communications For Subjects That Matter

www.the-robinson-group.com

303-329-9555 p

303-808-9333 c

Office gossip, politics rise as the economy shrinks – The Denver Post

Economic uncertainty is on the rise, and so is office gossip. Office workers, perhaps fearful for their jobs and worried about their companies’ futures, are playing office politics and gossiping more than they were five years ago, according to a poll earlier this year. In fact, 55 percent of those surveyed said politicking at work is on the rise. View Full Story

How to Stop the Spread of GOSSIP

 

As in any circumstance that is communication and relational based at work, leader involvement is critical.  Leaders set the tone for a “No Tolerance Policy” for gossip and other destructive behaviors.

If You Are a Leader

1.       Design a clear policy and procedure.

2.       Announce the policy in person AND in writing to everyone.

3.       Outline the chain of command and create a No Toleration Policy.

4.       Define the roles that each person plays in gossip and the level of responsibility that EVERYONE will be held too.

5.       Do not change or make exceptions to the chain of commands.

6.       Do not threaten people but rather set a strong beneficially precedence.

7.       Reinforce positive feedback and behavior.

8.       Discuss a time that everyone was a victim of gossip and how it felt.

9.       Include the carriers in positive function to contribute to policy effectiveness.

10.   Keep them updated on policy or procedure changes.

 

Although gossip is often experienced in childhood remember that you are now dealing with adults.  Learn to respond not react to any discussion around this subject. Be prepared for the new rules to be tested because they will be.

(this set of bullets needs a title for clarification, but I’m not sure what it would be)

·         Listen briefly and redirect them to their supervisor

·         Notify their supervisor and enforce the chain of command

·         Believe in the process, the effort can seem greater than the outcome but it is not

·         Keep discussions open and ongoing

·         Uncover the source not the symptoms and fix the source (communication channels)*

·         Celebrate the positive side of every situation

 

Clear, constant, constructive communication will keep the vine of gossip from spreading and creating a stranglehold on a positive culture.

Anyone can impact and even stop gossip in the workplace.  I challenge each and every one of you to www.STOPGOSSIPNOW.com.

Why YOU should care about gossip

Why YOU should care about gossip…

Gossip is one of the most prevalent and destructive forms of communication used in today’s society.  It is used in the guise of news or the source of “real” information.  Like the game of telephone, each time a story is repeated or passed on something is changed or added to the original tale.  Gossip is hurtful to everyone involved and is particularly destructive in the workplace.

Managers and Supervisors

Gossipers are the people in the organization who see their success is limited by others.  They spread rumors in order to become popular.  They embellish stories so that they can be seen as “in the know” and a source for information. They use this to gain control over their environments and co-workers.

Gossip

1.       Is the number one cause of decrease in productivity and creation in the workplace

2.       Divides and isolates individuals, compromising or killing teamwork

3.       Causes pain and resentment

4.       Can critically affect customer service

Stop Gossip Now!

 

Who have your gossiped about?

The Secret is Coaching!

Think about the best teachers in your life.  Who were they? Your list may include traditional school teachers, but it may also include family, friends, atheletics, supervisors, world leaders, clergy or children.

There was something in each of your examples that connected with your needs and interests.  And chances are those teachers had reached you and made connects in different ways.  But what they had in common was the ability to reach YOU.

 What is the secret of good teaching? Discovery and the celebration of your discovery.  That process takes longer than listening, taking notes, memorizing and then parroting back the words.

The Secret is COACHING

By its very nature, coaching is personal and very powerful.  It is teaching customized to the uniqueness of each learner; a “prescription” for being the best you can be.

Coaches are teachers who know theil material well and know their “students (clients)” equally well.  A coach uses several tools but the most powerfu are the questions and the ability to hear what isn’t being said.

Adrenaline – Part 2

I am not a therapist nor a adrenaline recovery coach, however I think that this is one of the most important things that you can do for yourself and your business. 

The recovery of adrenaline addiction can be very simple IF you are willing to change your behaviors.

First identify 20 Adrenaline Triggers (look at the list below)Then get a support team-family friends, therapist, adrenaline recovery coach-anyone who is willing to support your journey.

 This is an addiction and there will be withdrawl and recovery.  It will  take 6-12months of committment on your part

TRIGGERS

• Over promiseing, under delivering
• Arriving exactly on time or late
• Involved in non-essential projects or activities
• Should or have to’s; someone else’s agenda
• Being optomistic during a rough time
• Doing one thing inorder to get another thing
• Having current unresolved matters in your life
• Holding back from others; being nice or mad
• Not asking for what you need
• Tolerations; things that you are putting up wiht
• being a door mat
• Trying to prove something by your results
• Driving faster than the speed limit

And then start the recovery process

• Stop the triggering behaviors
• Get bored until you develope a new energy source ( it takes 3-6 months)
• Be truthful to yourself and every one else.  It is the one thing that can heal.
• Hire an experience therapist or coach.
• Develope your strongest Personal Foundation.  *

* This program can be found at www.coachville.com/passiverevenue/pr30licensing.html – 16k

Adrenaline…The Dream Killer ( Part 1 or 2)

Today, you say I am ready to be my best, to reach my highest potential and achieve SUCCESS.  You have the best of intentions to get clear and spring into action.  Then the phone rings, one of the kids is sick at school and you have to pick him/her up.  You run to the school, calling the doctor on the cell phone, praying that you remembered to turn off the stove, was the dog in or out, Oh God you have the book club meeting at your house tonight and it looks like a tornado hit it…
The adrenaline has kicked in and your chance for recovery today is slim. Adrenaline is the most addictive “drug” in the world today.   You know, when your heart races, you check for messages ten times just dreading that there might be one or many messages waiting for you. Your thoughts are miles and hours in front of what you are doing at the moment.  You drive all over town and can barely remember how you got from place to place.  When you finally able to end the day, you just want to zone out, crash, shut out the world so you pick something easy, like watching TV.  Finally bed, but you can’t sleep because your mind is racing to the day ahead. 
Ah success, maybe tomorrow.  Success like everything else in life requires a plan and the first part of any plan is building a foundation that will support the structure.  We will talk about how to build your foundation in the next chapter.  But first I want to challenge you to get rid of adrenaline driven behavior.  It is like trying to cure any addiction, it is hard work, but the rewards are incredible.
This is the one thing in your life that keeps you stuck and in the same ruts that you are traveling in now.   Committing to get adrenaline free will is one most difficult change you will make in your quest for Success.  It takes 3 to 6 minutes to get to the peak of your adrenaline and 6 to 8 HOURS to “come down” from an adrenaline high.  When you do come down you will crash and feel the need to numb yourself, zone out or just go to sleep only to get up and do it again tomorrow. 
First identify if you are running on adrenaline:
Y        N
___     ___ I start the day with coffee or soda and then drinking more throughout the day
___ ___  I eat sugar or chocolate to give me a boost.
___ ___  I tend to take on too much and then rush to get things done
                    at the last minute.
___ ___  I tell myself that you work well under pressure, you like
                    deadlines.
___  ___  I can “handle” many things at once.
___  ___  I feel irritated or disappointed when other people don’t
                    work as hard or as quickly as I do.  I may not always let know but 

their behavior   effects me personally.
___      ___     I hit the road running and keep going all day.
___      ___     I tend to arrive late but unexpected things just happen
___      ___     Driving makes me crazy, I can’t believe how many slow and
                          crazy driver there are on the road.
___     ___     I seem to have more problems and challenges than my
                          friends.
___     ___     Money is always a little tight but it won’t last forever.
___     ___     I tend to jump from one thing to another.
___     ___     I talk and talk and talk and find it hard to listen.
___     ___     I am a “people pleaser” no matter what the cost, money,
                          time, or energy, I want to make people happy.
___     ___     I wish I had more time for myself.

Be brutally honest with yourself when answering these questions.  If you answered yes to 5 or more questions you are running on adrenaline and a part of the majority. 

Hello world!

This is a blog site developed by Becca Robinson, Master Certified Business Coach and Cherry Creek North resident for the stakeholders of Cherry Creek North.  The goal for this blog is to create an on-line source of information and knowledge about our neighborhood businesses.  Together we can educate others as to who we are, what we do, what we like and what needs to be better.  We can praise, laugh and sometimes complain about our business experience. At the same time, we will always be striving to make our neighborhood  the best that it can be …Welcome to CCNB and CCC.

I am so lucky to live and work in Cherry Creek. The unique combination of residential and business coexisting in a relatively small space is my idea of a true “village”.  The entrepreneurial spirit continues to survive and thrive in the businesses that choose our neighborhood to build their dreams.